Subpoenas, court orders and other law enforcement inquiries seeking other information (i.e., non-intercept related) must be sent directly to Telcast Networks, LLC. The preferred method for delivery of these law enforcement inquiries to Telcast Networks, LLC. is via email. Guidelines for Legal Process are specified below.

EMAIL: legal@telcastnetworks.com

If delivery by email is not possible, Telcast Networks, LLC. also accepts delivery via U.S. Mail, and overnight mail at the contact information below.

MAILING ADDRESS:
Telcast Networks, LLC.
1349 W Peachtree Street NE,
Suite 1910, Atlanta, GA 30309

Please Note: All requests for records production should be accompanied by the appropriate subpoena, legal process and/or documentation and must name “Telcast Networks, LLC.” as the service provider. Also, all requests must include the sender’s name (and for criminal investigations, the law enforcement agency name), address, email address and telephone number. Because Telcast Networks, LLC does not generally provide service to end user customers, its response may only include the name and contact information of the wholesale customer to whom that telephone number is assigned. A separate request must be sent to that carrier, service provider or reseller to obtain subscriber or other information.

Exigent Circumstances

Emergency records requests should be accompanied by a release form which will aid you and Telcast Networks, LLC in your request.

Questions about law enforcement inquiries can be directed to Telcast Networks, LLC. at the following telephone numbers.

PHONE NUMBER: +1 833-TELCAST (8352278)

CPNI Statement

In compliance with the Federal Communications Commission Order concerning Customer Proprietary Network Information (“CPNI”) and the company’s CPNI Policy, customer information cannot be released without a valid subpoena, court order, search warrant or other formal demand from an agency authorized to request such information.